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Returns & Refunds Policy

Overview, is an online platform which offers reliable, speedy and discreet shipping of quality, men’s health products at reasonable prices.

Once you have completed your order, be sure to select a suitable shipment method for your location. You will immediately receive a confirmation email so you may verify and approve your purchase with us, after which your order will be prepared for dispatch.

Your location will determine the expected time of arrival of your order. Packages shipped to the UK are delivered within 7 to 14 working days. For other European destinations the delivery will occur within 10 to 20 working days. In the event of unforeseen delays or circumstances, out of our control, we will do our very best to deliver your purchase in due time.

Delivery Status – Monitoring

Within 24 hours of placing your order, you will receive a confirmation email providing you with expected delivery date and time. you will be able to monitor and track your package, follow up on your order.

Delivery: First Class and Air Mail

For clients in the UK, we offer a 1st Class Recorded Delivery. Trackable Airmail Delivery is available to other locations in the EU. Large or bulk purchases may be shipped in several individual packages, with delivery taking place on different days.

We ask our customers to take into consideration the time of year you are placing your order. Orders placed during holiday seasons may incur delivery delays. Our customer service team is always available to help you follow up in the event of an extended delay. Keep in mind, other factors which may also delay delivery of your purchase; postal service problems, customs considerations in your region, etc.

Cancellation After Dispatch

We allow 24 hours to cancel an order. We will only accept cancellation which have been issued prior to the order being shipped.

Please contact our Customer Service via live-chat or on our Contact Us page, if you need assistance or have any questions regarding your order. Our Customer Service is on standby 24/7 all year round

Return and Refund Conditions

At, we have designed a simple process for refunds and returns. Please carefully read all of the information provided below, to determine whether you qualify for a refund or return, should you require to do so. Our return policy is contingent on the following conditions:

  • The product you received was not what you ordered.
  • Poor quality and not up to par with our quality standards promised you.
  • The product you purchased Is in some way damaged, broken, or if there are missing items or parts
    upon arrival

At we subscribe to a refund and return policy which follows the mandates of online trading, pharmaceutical, and regional regulations practiced in the UK and/or other parts of the European Union.

Return Policy

If you qualify for a return, due to circumstances as listed above, alert customer support. Once you are in contact with our customer support you will be required to provide the necessary information for us to verify your order and valid evidence of failed shipment, quality issues, damage or missing items from your order. If you qualify for a return you will be expected to do so within 7 working days. Our customer support will assist you throughout this process.

IMPORTANT: We will be unable to process the return once the customer has made use of the contents of the shipment.

Refund Policy

The same conditions apply to refunds as to returns. If your order qualifies for a refund, you are advised to contact customer support and return the shipment within 7 working days. Once we receive it, your refund will be processed.

RXPILLS reserves the right to d issue a partial or full refund at its discretion. This may vary from case to case dependent on individual circumstances.

You are required to sign up in order to use our website. Please be certain that all the information you enter is correct. We are unable to issue a refund if your personal information is incorrect. In such instances we will not be liable for non-delivery for issuing a refund.

We recommend contacting customer support immediately, if you discover errors in the shipping address. You are required to do so within 24 hours of placing your order. Once the order has been verified and shipped you will no longer qualify for a refund.

Chargeback Policy

RXPILLS will not accept chargebacks. We resolve all matters regarding orders, through our customer support. In the event of a chargeback from a customer, we reserve the right to ban said customer from using this website, as well as other websites in our network of pharmacies.

WARNING: Cybercrime is a punishable offense and will be dealt with severely.

Need help?

Contact us at for questions related to refunds and returns.

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